Claro has quite a few access numbers you can use to access different services from your cell phone. These include was to check your balance, add new minutes, and activate or de-activate Claro Services.
Claro internet services can be a bit confusing, often they don’t even understand them in the larger Claro offices. For more information on what Claro offers for internet read Understanding Claro Internet Services. If you are looking into the Claro wireless internet you might also be interested in reading about the differences in the two routers Claro offers the ZTE MF30 and the ZTE MF29. For more information on this check out ZTE MF30 vs ZTE MF29
Access Number |
Service |
Asterisk (*)123# + PIN Number + # Send
Or 1133 Send |
This is the easiest way to use the cards that you buy from colmados and other sources to recharge your phone. When completed the sceen on your phone will show your current ballance and any bonuses you recieved. If you dial 1133 send you will need to follow the prompts in Spanish and then dial in the pin number. |
Asterisk (*)122# + Send |
This will display on your phone all of your balance information including minutes and data |
Asterisk (*) 22 + Send |
After you hit send you will connect to an automated recording that gives you your balance information in Spanish |
Asterisk (*) 91 + Send |
Assistance service Claims Comunicard Report a lost or stolen Card Change Passwords. |
Asterisk (*) 99 + Send |
Voicemail (or 809-200-0807 from a landline) |
Asterisk (*) 72 (*) (*) 21+ Telephone Number + # + Send Asterisk (*) 73 (*) 21 (*) + Telephone Number + # + Send |
Call Forwarding * Note With this service, incoming and outgoing calls will be charged the price of domestic and international service you have contracted. |
Asterisk *33 + Lock Code (0000) + Send | Blocking all the outgoing calls |
#333* Lock Code + # + Send | Unlock all outgoing calls |
Asterisk*331*+ Lock Code + # + Send |
Blocking all outgoing international calls |
#331*Code + # + Send |
Unlock all outgoing international calls |
Asterisk (*) 23 + Send |
Changing the menu language (this will start in Spanish, at the end of the message press 2 to change to English) |
Asterisk (*) 556 + Send |
Tell me service |
Asterisk (*) 777+ Send |
Activation / Modification Super Favorite |